Ledger® Live: Desktop | Getting® started - Ledger Support

Official Ledger Support guide for the Ledger Live desktop application. This document walks you through installation, device pairing, account management, advanced features, and troubleshooting — with security-first best practices for safe custody.

Introduction to Ledger Live Desktop

Ledger Live is the desktop companion app for Ledger hardware wallets. It provides a secure interface to manage crypto assets, install and update device apps, stake supported tokens, track portfolio performance, and connect to compatible dApps — all while ensuring that private keys remain sealed inside your Ledger device.

This guide is tailored to desktop users (Windows, macOS, Linux) and covers practical steps to get started and maintain a secure setup.

System requirements & compatibility

Download and verify Ledger Live

Download Ledger Live only from the official Ledger website. Verifying your download helps protect against tampered installers:

  1. Visit the official Ledger site and choose the desktop download for your OS.
  2. If an SHA256 checksum or signature is provided, verify the download on your system using the provided hash to ensure file integrity.
  3. Install Ledger Live following platform-specific instructions (Windows: run installer; macOS: drag to Applications; Linux: mark AppImage executable and run).

First launch & basic configuration

When you open Ledger Live for the first time, you’ll be guided through a straightforward setup flow:

  1. Accept the terms and choose whether to enable optional analytics/telemetry (you can opt out later in settings).
  2. Connect your Ledger device to your computer using the supplied USB cable and unlock it with your PIN.
  3. Follow on-screen prompts to create a new device or restore an existing wallet. Ledger Live will never ask you for your recovery phrase — generate and confirm the seed only on the device itself.
  4. Install device firmware if Ledger Live prompts you. Firmware updates are digitally signed and verified by the device before installation.

After initial configuration, you’ll arrive at the Ledger Live dashboard showing portfolio, accounts, and notifications.

Installing and managing device apps

Ledger devices use per-coin apps to support blockchains. Use the Manager tab in Ledger Live to install or remove apps:

Adding and organizing accounts

After installing apps, add accounts in Ledger Live to manage balances and create transactions:

  1. Click Add Account, select the coin, and follow the prompts to scan your device addresses.
  2. Label accounts for easier identification (e.g., Savings, Trading, Staking).
  3. Create multiple accounts per coin if you want separate address pools or custodial strategies.

Ledger Live periodically synchronizes with network nodes to update balances and transaction history.

Sending and receiving funds safely

Security best practices during transactions:

Staking, swapping, and dApp connections

Ledger Live supports additional features like staking for certain tokens, in-app swaps via integrated providers, and secure connections to third-party dApps. When using these features:

Advanced settings & privacy

Ledger Live offers settings to control telemetry, network endpoints, and security preferences. For maximum privacy, consider:

Troubleshooting common desktop issues

Device not detected

Try a different USB cable/port, ensure the device is unlocked, and confirm that the correct app for the coin is open. On Windows, check driver permissions; on Linux, ensure AppImage is executable and udev rules are installed.

Sync problems or missing transactions

Restart Ledger Live, check network status, and re-add accounts if necessary. Different indexers may show slightly different histories — allow time for confirmation.

Security checklist & best practices

Getting help and contacting support

If you encounter problems you can’t solve, visit the official Ledger Support center for guides, FAQs, and contact options. When reaching out, do not share your recovery phrase or private keys — provide only non-sensitive diagnostic details.

Conclusion

Ledger Live Desktop provides a secure, feature-rich environment to manage your crypto while keeping your keys protected by Ledger hardware. By following the guidance in this document — from verified downloads to on-device confirmations and secure backup practices — you reduce risk and take confident custody of your digital assets.

Download Ledger Live Desktop & Get Started